technology

Avaya Transition Journey

Your Avaya On-Premise, Supercharged in the Cloud: An Effortless Transition Journey

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Are you an Avaya on-premise Contact Center user looking to upgrade to the cloud? Are you seeking a seamless transition to the cloud while keeping your existing framework?  Look no further;  we’re here to ensure your smooth, hassle-free transition to a cloud platform leveraging your current Avaya infrastructure. In today’s digital landscape, migrating to the …

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cloud

Leveraging Cloud Customer Survey Modules: A Game-Changer for Businesses in the Tech Industry

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In today’s fast-paced and competitive business landscape, customer insights play a pivotal role in driving success. For businesses operating in the technology industry, where innovation and adaptability are key, understanding customer needs and preferences is more crucial than ever. This is where cloud customer survey modules step in as a powerful tool, enabling tech companies …

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maximizing customer satisfaction with co browsing tech

Maximizing Customer Satisfaction with Co-Browsing Technology

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Welcome to the world of co-browsing technology! Co-browsing is an advanced technology that allows companies to provide live support to their customers. Let’s dive into the world of co-browsing technology and explore its definition, brief history, and its benefits. Co-browsing technology is a tool that enables companies to provide online support to their customers. It …

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